Policies

Return Policy

DUE TO COVID-19 THERE WILL BE NO RETURNS OR REFUNDS OR EXCHANGES

All clearance products including special listings are Final Sale and cannot be returned or exchanged.

In order to maintain the premium standard of hair that we provide, ANGLIQ Hair Collection does not accept returns of any kind on hair that has been opened.  

Canceling an Order

You may request that an order be canceled provided the order has not already been processed and shipped. Simply CALL during ANGLIQ Hair Collection’s hours of operation to request an order cancellation. You will receive a credit for the full amount to your credit/debit card in approximately 3-5 business days. We do not take cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the volume of emails we receive each day.

Contact us with any questions you may have about your potential return.

Return Address: 

ANGLIQ Hair Collection

PO Box 73

Bonita, CA 91908-0073

Phone Number: 858-337-6926

Office Hours:

Monday – Friday 10 am – 5 pm

info@angliq.com

Shipping Policy

Processing time is separate from shipping time. Processing an order can take between 2-3 business days depending on the volume of orders received. Orders placed after 3pm, may not be processed until the next business day. *Please add 2-3 days for wig processing.

Our standard shipping time for orders is 3-5 business days. Expedited Shipping on orders is 1 to 2 business days after processing.

You will receive a shipment confirmation email and tracking number as soon as your order is processed for shipping. All orders will require a signature upon delivery.

ANGLIQ Hair Collection does not ship internationally at this time.

WE DO NOT SHIP ON WEEKENDS

Insurance:

We offer a Route insurance option when placing orders on our site. Please understand that if a package is lost, stolen, or damaged after leaving our facility we are unable to accept any responsibility for the package contents. We do not provide refunds or replacements for orders that are lost, stolen or damaged while in transit. We unfortunately do not take responsibility if USPS or FEDEX/UPS delays, damages or loses your package, as it is 100% out of our company’s control. In the event that something happens to your package please contact Route via their mobile app or website.

Privacy Policy 

ANGLIQ, LLC is the sole owner of the information that is collected on this site. We do not, and will not sell, or share in any way, any information to any outside parties, except those outlined in this policy. We collect information from the customer(s) to process their order(s). We also use this information to inform the customer(s) about relevant issues regarding their account. We collect information that is relevant to processing orders and other topics related to this. Information that we collect includes but is not limited to name, shipping address, billing address, telephone numbers, e-mail address, and credit/debit card information for your payment. Your contact information is also used to send notification to you regarding promotions.